FAQs
Are the trips suitable for non swimmers?
Yes, the trips ares suitable for non-swimmers. You can snorkel while wearing a life jacket, and our guides will take good care of you. We have a dinghy transfer customers to the beach.
Do you provide luggage storage?
Yes, we offer free, secure luggage storage at our tour shop . Our office is situated on Phi Phi Don. It is a 5 minute walk from the pier. Walk off the pier, turn right at the T intersection, and then walk about 300 metres. Take the 4th street on the left, opposite the big green shop called Island Divers. Walk another 50 metres to our travel shop, on the right hand side of the road. It is called Maya Bay Sleepaboard Office and has the Sleepaboard and Plankton Tour signs out front.
A map is provided on the contact page of this web site.
What is the group size?
Our average over the whole year is 25 per night. We will have maximum of 30 people Our boat is licensed to carry 70 people The quietest time is around the full moon on any month as a lot of travellers go to Koh Phangnan for the full moon party. Otherwise, no night of the week is busier than the other. On Phi Phi, it is Saturday night every night!
What is your refund Policy?
Our refund policy is a 100% refund (less fees) if cancelled up until 1 month of the date you are booked to come and 50% if cancelled 7 days before your booked departure. Cancellations within 7 days of departure are non refundable.
In the unlikely event that we need to cancel due to bad weather we will attempt to reschedule or offer you a full refund.
Do you provide for Vegetarians?
Our standard menu includes a vegetarian option. Feel free to bring your own food if you wish.
How do I get to Phi Phi Don from Krabi?
You need to catch a ferry from Krabi Pier, located near Krabi Town. The cheapest way to get to Phi Phi Don is to buy a combined taxi and boat transfer from the airport or from your hotel.
These can be purchased from any travel shop in Krabi and do not need to be booked in advance.
The ferries leave from Krabi at 9:00 am, 10:30 am, 1:30 pm, and 3:00 pm. The trip takes 2 hours
If you are coming to Phi Phi on the day you plan on doing one of our tours you will need to catch a morning ferry to arrive in time for our 3 pm departure.
How do I get to Phi Phi Don from Phuket?
Catch a ferry from Rassada Pier near Phuket Town.
There are ferries from Phuket at 8:30 am, 11:00 am, 1:30 pm, and 2:30 pm.The trip takes 2 hours
The cheapest way to get to Phi Phi Don from Phuket is to by a combined taxi and boat transfer from the airport or from your hotel. These can be purchased from any travel shop in Phuket and do not need to be booked in advance.
If you are coming to Phi Phi on the day you plan on doing one of our tours you will need to catch a morning ferry to arrive in time for our 3 pm departure.
In high season you can also take a speedboat to Phi Phi Don, which is a more expensive journey, but much quicker. Again, just check at any travel shop in Phuket.
What about mosquitoes?
On the island mosquitoes are not too bad. Usually, mosquitoes are only around at dusk and dawn. If there is more than a slight breeze, however, they won’t be around at all. On the boat there are none at all.
What should I bring with me ?
Bring a change of clothes, towel, camera, insect repellent and money for drinks.
What is for dinner?
Vegetable Curry, Chicken Green Curry, (all medium spicy), mixed vegetables in oyster sauce (not spicy) and steamed rice. Supper is BBQ chicken and garlic bread.
What is the weather like in low season?
Thailand weather is unpredictable from May to November. We have learnt there is no weather forecast you can 100% rely on.
The weather in Phi Phi is different from Phuket, and different again from Krabi. It actually rains less on Phi Phi Don and less again on Phi Phi Leh (Maya Bay) than it does in Phuket or in Krabi.
The weather is normally really good. It might rain most days in those months, but it is often hard and short. Because it is hot anyway, most people don’t really mind such rain showers. However maybe four times per year it will rain for 3-5 days straight. The problem with this is that you can’t predict when the big storms will happen.
As a guide, for the past two years, we have had to cancel approximately three trips per month due to bad weather in low season.
We do have cover if it rains and some of our favourite memories include swimming in Maya Bay in torrential rain.
If you come with us, and we have to cancel due to bad weather, we will try and reschedule your trip, or offer you a full refund.
Are trips suitable for Children?
All our tours are suitable for children as long as they can swim.
I still have more questions.........
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